Personalized customer service
Dear Mr. Ravi
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong” – Donald Porter, V.P, British Airways
Dealing with you has been THE best experience I have had till date. No words would be enough to describe your customer-centric approach. Even for a small order like mine, you have gone out of your way and left no stone un-turned in making sure that I, as a customer, am satisfied with the product quality.
I appreciate your efforts and the assistance you offered to me . Your personalized customer service, professionalism and dedication towards your customers are really appreciated. Thanks for taking the time to go the extra mile for me. Your patience and kindness has not gone un-noticed. Thank you for making this experience a pleasurable one.
Please accept my sincerest gratitude for your superior work in the service department. The craftsmanship of the painting is excellent, your attention-to-detail attitude reflects in the quality of the painting. Keep up the splendid work that your are doing.
Truly, a remarkable experience!!!
Wishing you, all the very best, both, professionally and personally.
Saurabh Kanchan – Mangalore
Quality of Product
We liked your products very much.We are happy with your Professionalism ,which was visible in the quality of product, timely shipping and communicating about the status. Thank you and hope we will continue to do business with you in future.
Kundil Pulassery – Espn Team
It is with great pleasure that I am addressing on the best and the most efficient customer service that was provided to me while I worked with you.
I have worked with several manufactures, but the 100% satisfaction was delivered only by your company. Accurate information, timely manner, guarantees, and great efficiency was delivered by you.
Even though I am back in the USA and still working on with you for individual products where, once again, you have delivered 100% satisfaction, if I think of opening a business again , I will knock only at your doors. You deliver outstanding service, 100% satisfaction and timed delivery.
All the best, Sonia, New York, USA
Gangmani`s product quaity was very good, all visitors liked it. Your cooperation for everything and sending goods by courier as and when we asked for samples was very appreciative.
Neeta GIA INDIA LABORATORY PVT.LTD. MUMBAI
Diwali Wishes and Regarding the Deal experience with Gangamani
Dear Ravi Rela Ji , C/o Gangamani Fashions,
Wish you a very Happy Diwali !!
First of all, let me thank you for the wonderful gift items you have sent us for the deal we had over phone.
Till the time the parcel reached me, I was a bit tensed on the quality and the look of the items which I booked thru whatsapp, but trust me, when I opened the box, it really gave me a “WOWWWWW” kind of feeling!!
My family was really happy and surprised with the gift items I booked through your firm. The look and feel, the quality and the way it was parceled was FANTASTIC. I haven’t seen such a clean and careful kind of parcel for such delicate items that too from Jaipur to Hyderabad transportation. It was with the utmost care!!
I also would like to thank you for the way you were approachable. The parcel was supposed to reach me on 19th Oct and till 23rd there was no response from Gati. At that time you pitched in and handled the situation in a very dignified manner by taking the Parcel office managers into conference and getting the things sorted out.
This kind of gesture is possible for only those who really care for their Customers and their satisfaction and I am really happy for the way you dealt the whole deal and conversations till the parcel reached me.
I once again thank you for the wonderful gift articles, your service, your proactive response and utmost on customer satisfaction levels!!
Once again Wishing you, your family and friends a very Happy Diwali!!
Looking forward to get on many deals from Gangamani!!
Kudos and cheers!!!
Quality, artwork, workmanship are really superb
Dear Mr. Ravi
Received the Courier sent by you.
I’m highly impressed with the quality, artwork, workmanship are really superb besides your prompt service. The Ivory colour floral flower Vase is really marvellus.
I would place order for few more items shortly.
Thanks & best wishes,
Dr. S.K. Choudhary
wonderful service experience
I just wanted to thank you for the wonderful service experience. You have done a fantastic job in following up and making sure the shipment reached safe and on time.
Amazing very heavy, sturdy, durable and gorgeous
Your item is amazing very heavy, sturdy, durable and gorgeous..beautiful indeed..ill have it a longggg time..
Thank you sir
Deliverd it on time
Dear Ravi ,
This frame is awesome. Its something more than our expectation. I’ll suggest this type of gifts to my friends & I’ll give your address to them & the person, to whom we had gifted this frame,she was just shoked after looking that frame.We are really thankful to you for this wonderful Gift.
And thanks once again bcoz you had deliverd it on time.
Have a good day
Thanks & regards
Krunal & Dr. Ankita Kotadiya
Artwork of the flower vase is really marvellus
The artwork of the flower vase is really marvellus. My heartfelt thanks to you & your Team. I request you to convey my gratitude & thanks specially to the artists.
Thank you again,
Dr. S.K. Chouydhary
Prompt Response and Support
The Gifts send by you were very much liked by our foreign delegates as well as by us.
Thanks for your prompt response and support shown during the entire transaction.
Thanks & Regards,
Happy with the service
I am really very happy with the service you are providing to your valued customers.
The quality and standard of product is very good.
Wish you all the best and great future ahead.
KKR INDIA ADVISORS PVT.LTD.
Quality of the product
Its been a pleasure working with you. The service and especially the quality aspect of any product that we have sourced from you has always been beyond our expectations.
We are always assured that once an order has been placed with you, we do not have to even once worry to check the quality of the product and timelines are always adhered to. We look forward to working with you for many more years to come. We wish you all the best.
Thanks and Regards,
Excellent gift for a reasonable price
It was great to see the products and all of them arrived on time with no damage. The packaging was excellent and I really love the marble Vinayak. Certainly an excellent gift for a reasonable price. I am sure to refer your website to my friends and great art work! Thanks again! ” –Shilpa USA
Full marks for “Committment
Gangamani has never let me down since the many years I have been sourcing Rajasthani craft articles from them.
We had a family function y’day and a week before we decided to source gift articles for distribution at the function. At that moment, I remembered Mr.Ravi Rela, Proprietor of Gangamani who helped me choose the article and rates etc on the phone from his home on a sunday. Since the delivery was urgent and to reach me at Mumbai within 5 working days, the order on the factory was issued the same day and work started on that sunday itself. The consignment was delivered to my house on schedule with no sleep lost on anxiety of failure to deliver or quality etc. Full marks for “Committment”. The articles were well appreciated by the recipients and there is no better service to God than to make people happy and particularly those you don’t know and may not even see.
Please continue with the good work that you are doing.
Big order finished within 10 Days
When I called first time from Connecticut, USA inquiring about the handicarft items I was not too sure that I will be really buying anything. You gave us good description and details about items and your business. It was little difficult from our side as we were buying first time from an Indian vendor. But you made things real easy for us. I really appreciate that you went above and beyond to help me out of difficult situations. Your timely and frequent communication was the key. Getting a big order finished, packed and shipped withing 10 days time is really good. Here at ESPN everybody likes the items and everybody is displaying those wooden beauties on their office desks. I wish you all the best for your business and I am confident that if you continue doing this hard work you will always be successful.
Thanks and Regards.
ESPN SPORTS USA
Working with Gangamani Fashions has been a pleasure.The services rendered and the prices quotation were excellent. It was really nice to get a professional service from Ravi Rela.
Sonia Sabarwal China
We had ordered a piece for a very special purpose with Gangamani Fashions (Art & Crafts), expecting high standard of finish and workmanship. I am very glad that the end product surpassed our expectations and we were truly delighted.
The experience of working with Mr. Ravi Rela was very pleasant as well. He came across as a very professional person with an exceptionally high level of integrity.
It was indeed a pleasure dealing with Ganamani Fashions. We will look forward to doing business with them in the future.
Helping us to choose the right gift
Dear Mr Ravi Rela, The service and response we received were above our expectations. Thanks so much for the time and effort you spent helping us to choose the right gift. The nymphaeas in white marble were extremely well appreciated. We also appreciated how quickly you answered to our special demands.That was a pleasure to deal with you. With our warmest regards, Philippe Brissot Switzerland
Dear Ravi Rela,
It has been privilege for our Company to have Business relations with such Giant and reputed company like yours.
Besides supplying Quality products on time at Competitive prices we also get benefit of learning lots from you in personal.
Thanks for your kind Extended support.
Mohit R. Gupta
Fine works of Rajasthani craft
Dear Mr Ravi Rela,
Since the so many years we came in touch with you , we have been enchanted with fine works of Rajasthani craft and art that you provide .The gifts bought from you have been applauded and admired by my relatives and friends from all over the world .I will continue to hope that you carry your fine work much further so that art and craft lovers like us benefit .
Thank you very much for being there for people like us.
Dr. Pankaj Khandelwal