We provide shipping pan India and International locations. Air and Surface mode.
Normal Shipping Time :
By Air
Metros : 2-3 Days.
Non Metros : 2-5 Days.
By Road
Metros : 3-5 Days.
Non Metros : 5-10 Days.
International Shipping Time :
By Air : 5-7 Working Days.
By Sea : 35-50 Working Days.
We have tie up with Blue Dart, DTDC, FedEx, DHL Express and TNT Express for our shipments.
Any international shipments, local taxes and custom duties have to be paid by recipients unless specified in the quotation.
Please allow one week time for clearance for international shipments.
Return Policy
Customers can return/exchange products only if the product/s is found damaged or inconsistent with the details mentioned on the PO. To claim, the customer shall send us photographs of the damaged good/s. Photographs will be reviewed within 2-3 business days. If the claim is found to be correct the product/s should be returned to GMF head office within 5-7 business days, failing which customer will not be eligible for any replacement as delay would be considered as usage of product by customer.
We will replace the product/s within 7-10 business days or as per actual production timelines mentioned on the PO, after receiving the original shipment within the mentioned time frame. Replacement would be at sole discretion of GMF after verification and the customer agrees not to dispute the decision made by the company. If we are unable to replace the product due to non-availability, we will then refund the money after deducting transaction charges.
Cancellation Policy
Customer can cancel the order by sending us an email on info@indianethnicgifts.com / ravirela@gmail.com within 24 hours from the time the order was placed. Cancellation is subject to approval and may not be accepted if order is already processed. If accepted, refund will be initiated within 5-7 business days
